Privacy Policy
At R.I.S.E., we are committed to protecting the privacy and security of the families, players, and supporters we serve.
Last Updated: June 12, 2026
1. Introduction
Rural Inclusion, Support, and Education (R.I.S.E.) operates the website www.risecalifornia.org. This Privacy Policy describes how we collect, use, and share your personal information when you visit our website, submit inquiries, join the wait list, or receive remote tabletop support services from us.
2. Information We Collect
We only collect information that you voluntarily provide to us or that is necessary to deliver our services. This includes:
- Inquiry Details: Names, email addresses, phone numbers, and messages submitted via our public contact or information request forms.
- Client Profiles & Player Details: Family profiles, player age groups, experience levels, availability, and social goals collected during waitlist signups or campaign intakes.
- Donation Tracking: Names, billing details, and transactional data for online contributions (processed securely via PayPal) or manual records for off-site checks/cash.
- System & Access Credentials: Security credentials and logins for staff managing the admin dashboard.
3. How We Use Your Information
We process your information in order to:
- Respond to inquiries and process service requests.
- Provide remote tabletop campaign groups and collaborative social support for players.
- Verify, process, and issue printable receipts for donations.
- Administer grant funding operations, tracking milestones and deliverables.
- Improve our website, defend against automated spam (using rate limits and bot-detection fields), and maintain platform security.
4. Data Protection & Security
We prioritize the security of sensitive client and family data. We implement SSL encryption (HTTPS) across all public and administrative pages to protect data in transit. Access to client profiles, notes, and individual records is strictly limited to authorized R.I.S.E. staff members with secure credentials.
5. Third-Party Services
We do not sell, rent, or trade your personal information. We partner with payment processors like PayPal to handle donations. These third-party processors adhere to their own strict privacy policies and compliance standards (PCI DSS) to handle transaction data safely.
6. Your Rights & Choices
You have the right to request access to the personal information we hold about you, to update or correct any inaccuracies, or to request the deletion of your data from our systems.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your data rights, please contact us:
R.I.S.E. Privacy Team
Rural Inclusion, Support, and Education